Our editorial charter

Our goal is to tell the truth, as precisely and fairly as possible. Living with type 2 diabetes raises many questions, and the information out there is often either too technical or too vague. We aim for the right balance: medically rigorous, yet plainly written.

We write to help, not to frighten. Every article aims to inform a decision, ease a doubt or give a useful everyday bearing. We never seek to dramatise, nor to promise miracle solutions.

Our content is written in full independence. No advertiser, partner or third party can influence our editorial line. Feedback we receive is considered only when it improves the quality or accuracy of an article; it is not when it seeks to steer our message.

InTrace also publishes a companion app for people living with type 2 diabetes. We want to be clear about it: this activity changes nothing in how we handle information. Our articles are not written to sell, and we never recommend a product or service in exchange for compensation.

Should any content ever be sponsored or advertising, it would be clearly labelled as such.

Every article is signed by a member of our editorial team and goes through several levels of checking before publication.

The author writes from trusted sources. The head of the relevant section reviews both substance and form. When the topic calls for it, our medical director validates the accuracy of the health information. This many-handed review is our best guarantee of reliability.

The members of our team — authors, section heads and medical director — are presented on our team page, with their role and experience. We believe health information should always be traceable to an identifiable person.

You have the right to know where information comes from. We rely first on recognised, verifiable sources:

French health authorities (Haute Autorité de Santé, Santé publique France, ANSES, Assurance Maladie) and international ones (World Health Organization); learned societies and reference associations, such as the Société francophone du diabète and the Fédération française des diabétiques; medical and scientific journals; and the views of health professionals we interview.

We avoid unidentified sources as much as possible, and we indicate those used to build an article whenever it is helpful to the reader.

When we quote a health professional in quotation marks, we report their words faithfully. We only edit a quote to clarify it or fix a mistake, never to change its meaning. The identity of the person quoted is always stated.

Every article carries a date. Medicine evolves, and information that is accurate today may need revisiting tomorrow. We therefore update our content regularly, and we show the date of the latest revision so you know what you are relying on.

Despite our care, an error or an imprecision can slip through. If a piece of information seems inaccurate, outdated or unclear, tell us: we look into every report and quickly correct whatever needs it. Your feedback helps us stay reliable.